Managing a thriving organization, club, or retail space means wearing a lot of hats. Between running events, supporting members, and keeping day-to-day operations smooth, selling merchandise shouldn’t feel like a full-time logistics job.
At Findjoo, our goal has always been to make managing your community and selling your products as seamless as possible. That’s why we’re excited to introduce our latest product update: Automated Shipping Tracking & Email Notifications.
Whether you're selling branded apparel, equipment, or event merchandise, fulfilling orders and keeping customers updated just got a whole lot easier.

We’ve streamlined the entire post-purchase process so you can spend less time writing email updates and more time growing your organization.

Here is how the new workflow operates in Findjoo:

• 1. Instant Tracking Integration: When an order is ready to head out the door, simply update the transaction status to Shipped and input the tracking number directly into Findjoo.
• 2. Automated Purchaser Notifications: The second you mark the item as shipped, Findjoo automatically triggers a confirmation email to the buyer.
• 3. Instant Peace of Mind: The email contains all the order details alongside their direct tracking link, keeping purchasers informed in real-time without you lifting another finger.
• 4. Centralized System Records: Tracking information is securely saved within the Findjoo transaction history, giving your team an easily searchable record whenever support questions arise.

1. Zero Manual Emailing
Forget copying and pasting tracking links into individual emails or drafting custom shipping confirmations for every single sale. Findjoo automates the entire communication pipeline the instant an order status changes.

2. Fewer Support Tickets ("Where is my order?")
Buyers want clarity immediately after making a purchase. By delivering automated shipping updates right to their inbox with active tracking information, your customers stay informed, dramatically reducing incoming inquiries about order statuses.

3. All Your Sales Data in One Place
Because tracking links and fulfillment statuses are logged directly inside Findjoo, your point-of-sale, inventory management, membership data, and order history live in one unified system. No toggling between third-party shipping platforms and your management dashboard.

If you’re already using Findjoo to manage memberships, book facility spaces, or sell event tickets, adding merchandise to your store is a natural next step.

With our built-in e-commerce features and updated fulfillment tools, you can:

• Set up shop in minutes: List products, set pricing variants, and manage inventory right alongside your membership tiers.
• Streamline point-of-sale: Sell items online or in person with integrated payment processing.
• Fulfill with confidence: Process orders fast with automated shipping confirmations and tracking logs.

The new shipping tracking and automated email features are live in your Findjoo account right now! Simply navigate to your merchandise transactions, update an open order to Shipped, and let Findjoo handle the rest.

Have questions or need help optimizing your store layout? Explore our Product Updates & Help Center or reach out to our support team—we’re always here to help you get the most out of your system.