The software is easy to use once you've got the basics down, and I can't speak highly enough about the customer service we have received. Let these guys show you what can be achieved. We had no idea what the software was fully capable of until we started really using it, and I'm sure we haven't found all the possibilities yet! Bottom line: Affordable, surprisingly customizable, and amazing support. Highly recommended.
Jason F. - Manager, Technology and Training
We wanted a seamless process that was user friendly but also convenient for our workflow. The software is exactly what we needed but more than that is the incredible communication with our account executive. The communication is my favorite because we are always growing and changing to meet our patient needs and our account executive is a call/email away.
Heather P. - Womens Services_Registration/ Educator
We used to use multiple systems and membership renewals were only sent out when I remembered to send them off. With Findjoo, membership renewal notices are sent out automatically, the newsletters can be sent from within the system, and we can now sell fundraiser tickets and products on our website using the same system. All of it is managed in one place and the purchases are handled through an online POS that integrates with our Quickbooks Online so that the back office is managing itself!
Andrew d. - Treasurer
We had some complex calendar needs and didn't want to add yet another costly monthly bill. The ability to get the basics down at no cost, as well as the constant emailing with my personal assistant at no charge, allowed us to get up and running.
Daniel Jolly - Clear Image
The system is user friendly and easier than our previous system. The back end functionality is clean and easy to navigate for an admin. They have great customer support, with a dedicated person that walks you through the sales portion and is basically your support rep after the process. Very reasonable pricing structure for our organization.
Damon N. - Membership Manager
Very customizable! Our association has lots of unique features and membership levels and their support team was able to help us set everything up so the correct data was captured.
Caitlin S. - Training and Development Manager
We transitioned our membership service from traditional paper to digital. We like being able to sort and target emails based on specific criteria filled in. Also, their Customer Service is spot on and available to help at what feels like all hours of the day.
William "Joe" Oller - Webmaster
Findjoo solved all of our issues, it provides our community centre with a robust events calendar, a booking calendar, a database and exemplary way of capturing data, allows for online payment and communications and simply made our largely volunteer organization much more efficient and professional.
Lynn H -, CEO
We are very happy with the customizability of reports and email templates. Database management including sending emails and creating rosters is a seamless process. Findjoo customer service and support is outstanding! Having multiple payment methods and the ability to generate refunds has been very helpful for us. The ease and simplicity of creating events is especially beneficial. Our users appreciate being able to register multiple people for multiple events in one pass.
Kathleen B. - Program Coordinator
I love the high level of customer service we receive from Findjoo and our dedicated account rep. They're very responsive and timely in all communications to them. Regarding Findjoo, it's been great to have the ability to customize our services and the database, member management and user experience have been great.
Amber Adams - Office Manager
Easy setup for our events and our membership. The communication module allowed emails to be sent in a easy format, along with tracking the effectiveness of our campaigns. We loaded our membership roster and within days were able to setup our largest annual event that brings in 1,200 beekeepers. This was all being done manually. We have received quick, reliable assistance for any issues that we encounter.
Debbie S. - Treasurer
I'm very satisfied with Findjoo and we have great support. We use the program for many events, and I like working with our account executive. Excellent price for the quality of the program.
Renshi Mireille Gamet
The customer service is the best I've ever experienced. They held my hand right from the beginning, weather it was answering questions, doing screen share tutorials, or even changing features to better suit my needs.
Jackie F. - Owner Operator
