Findjoo

We were looking for a robust platform to manage the 1,200 members of our association. Findjoo meets 100% of our needs, our organization's resources allocated to managing member files and renewing membership annually are now automated. Emails alerting members of the time to renew their membership are sent without manual intervention. We are now able to produce reports to better understand our members.

We used to use multiple systems and membership renewals were only sent out when I remembered to send them off. With Findjoo, membership renewal notices are sent out automatically, the newsletters can be sent from within the system, and we can now sell fundraiser tickets and products on our website using the same system. All of it is managed in one place and the purchases are handled through an online POS that integrates with our Quickbooks Online so that the back office is managing itself!

We had some complex calendar needs and didn't want to add yet another costly monthly bill. The ability to get the basics down at no cost, as well as the constant emailing with my personal assistant at no charge, allowed us to get up and running.

The system is user friendly and easier than our previous system. The back end functionality is clean and easy to navigate for an admin. They have great customer support, with a dedicated person that walks you through the sales portion and is basically your support rep after the process. Very reasonable pricing structure for our organization.

We transitioned our membership service from traditional paper to digital. We like being able to sort and target emails based on specific criteria filled in. Also, their Customer Service is spot on and available to help at what feels like all hours of the day.

Findjoo solved all of our issues, it provides our community centre with a robust events calendar, a booking calendar, a database and exemplary way of capturing data, allows for online payment and communications and simply made our largely volunteer organization much more efficient and professional.

I love the concept. It is easy to use and adapts to the needs of my business. Since I started using Findjoo, I noticed a significant decrease in the number of clients that forgot they had an appointment. I appreciate the technical support and the excellent customer service.

We are very happy with the customizability of reports and email templates. Database management including sending emails and creating rosters is a seamless process. Findjoo customer service and support is outstanding! Having multiple payment methods and the ability to generate refunds has been very helpful for us. The ease and simplicity of creating events is especially beneficial. Our users appreciate being able to register multiple people for multiple events in one pass.

I love the high level of customer service we receive from Findjoo and our dedicated account rep. They're very responsive and timely in all communications to them. Regarding Findjoo, it's been great to have the ability to customize our services and the database, member management and user experience have been great.

Easy setup for our events and our membership. The communication module allowed emails to be sent in a easy format, along with tracking the effectiveness of our campaigns. We loaded our membership roster and within days were able to setup our largest annual event that brings in 1,200 beekeepers. This was all being done manually. We have received quick, reliable assistance for any issues that we encounter.

I'm very satisfied with Findjoo and we have great support. We use the program for many events, and I like working with our account executive. Excellent price for the quality of the program.

The customer service is the best I've ever experienced. They held my hand right from the beginning, weather it was answering questions, doing screen share tutorials, or even changing features to better suit my needs.